All Articles

PCmover

PCMover

• How to Completely Remove Laplink Products from the Hard Drive and the Windows Registry
  
• Installing Laplink When Purchased With A Computer
  
• Reinstalling Laplink Software that is Bundled with a New Computer Purchase
  
• How do I Install without a CD?
  
• How to Prevent Background Programs from Starting when Booting Your Computer
  
• Laplink, Inc. Products Compatibility with Windows XP
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• USB cable troubleshooting for the Gold & Silver Laplink USB cables as well as the "Laplink Easy Transfer Cable" on all supported Laplink products
  
• Error message regarding Autoexec.nt or Config.nt when trying to install Laplink applications.
  
• Error message: "Transfer Your PC/PCmover ID not found. You must run Transfer Your PC/PCmover with admin access rights."
  
• Outlook error after PCmover migration: "C:\Documents and Settings\WindowsUsername\Application Data\Microsoft\AddIns\outlvba.dll" is not a valid Office add-in.
  
• PCmover installation error: "Unable to save file C:\WINDOWS\Downloaded Installations\{A45F2769-197F-49A5-937B-04A3EE}. The process cannot access the file because it is being used by another process"
  
• Laplink Program (Laplink Gold, PCmover, PCsync, etc.) will not launch. Error: "*Program* has stopped working."
  
• Enhanced logging feature for Laplink PCmover
  
• PCmover: Desktop icons and Taskbar not displayed on New computer after migration
  
• Install error regarding installation of Microsoft Visual C++
  
• PCmover Error Message: "Successful connect but no data socket."
  
• How to Turn Off Windows Firewall
  
• How to Validate a PCmover Serial Number Offline
  
• Where are my Programs?
  
• Desktop and/or Start Menu Program Shortcuts Do Not Work After Migration
  
• Will all my old programs work on my new computer? (formerly FAQ 336)
  
• My PCmover migration has stalled or is no longer progressing. How do I fix this?
  
• TRANSFERRING MS OFFICE WITH PCMOVER
  
• How to redirect Folders in PCmover
  
• Warning for Windows 10 Anniversary and Creators Updates with PCmover
  
• What about the data on my old computer?
  

DiskImage

Laplink DiskImage

• How to Completely Remove Laplink Products from the Hard Drive and the Windows Registry
  
• Installing Laplink When Purchased With A Computer
  
• Reinstalling Laplink Software that is Bundled with a New Computer Purchase
  
• How do I Install without a CD?
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• How to Turn On Logging in Disk Image
  
• How to Clone a Windows Server 2008 R2 Hard Drive
  
• Unable to install DiskImage 7 (Retail package or direct download) on a Windows 8.1 computer
  
• Unable to create an bootable CD or USB drive using DiskImage tool
  

PCsync

PCSync 5.x, PCSync 6.x

• How to Completely Remove Laplink Products from the Hard Drive and the Windows Registry
  
• Installing Laplink When Purchased With A Computer
  
• Reinstalling Laplink Software that is Bundled with a New Computer Purchase
  
• How do I Install without a CD?
  
• How to Prevent Background Programs from Starting when Booting Your Computer
  
• Copying Email Data to a New Computer using Laplink Software
  
• Laplink, Inc. Products Compatibility with Windows XP
  
• Repairing TCP/IP and Dial-up Networking
  
• Overview for Configuring a Firewall or Router to Allow Laplink Connections
  
• How to Undo a File Transfer or Recover Missing Data
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• USB cable troubleshooting for the Gold & Silver Laplink USB cables as well as the "Laplink Easy Transfer Cable" on all supported Laplink products
  
• Laplink Program (Laplink Gold, PCmover, PCsync, etc.) will not launch. Error: "*Program* has stopped working."
  
• How to Turn Off Windows Firewall
  
• Daylight Savings Time Changes Causes Conflicts in Xchange Agents and File Transfers
  

Switch & Sync

Laplink Switch & Sync

• How do I Install without a CD?
  
• How to Undo a File Transfer or Recover Missing Data
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• USB cable troubleshooting for the Gold & Silver Laplink USB cables as well as the "Laplink Easy Transfer Cable" on all supported Laplink products
  
• Laplink Program (Laplink Gold, PCmover, PCsync, etc.) will not launch. Error: "*Program* has stopped working."
  
• How to Turn Off Windows Firewall
  
• Daylight Savings Time Changes Causes Conflicts in Xchange Agents and File Transfers
  

Laplink Everywhere

Laplink Everywhere 4, Laplink Everywhere 5

• How to Completely Remove Laplink Products from the Hard Drive and the Windows Registry
  
• How do I Install without a CD?
  
• Changing Windows Video Settings
  
• Laplink Remote Control Session Results in a Black Screen
  
• How Do I Discover What Type of Video Display Adapter I Have and Update the Drivers?
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot Access Laplink Security Book" when launching Laplink Everywhere.
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• Error message regarding Autoexec.nt or Config.nt when trying to install Laplink applications.
  
• Laplink Everywhere - Frequently Asked Questions
  
• How to Set or Modify Access Permissions to Services and Files
  
• How to Enter Laplink Everywhere Serial Numbers
  
• Laplink Everywhere Error: "Cannot connect"
  
• Can't Access Outlook while Using Laplink Everywhere
  
• Removing PCs from Your Laplink Everywhere Account
  
• How do I change the Laplink Everywhere User Name used to access the LLE Host?
  

Laplink Gold

Laplink Gold 11.x, Laplink Gold 12, Laplink Gold 2008, Laplink Gold for Windows 7

• How to Completely Remove Laplink Products from the Hard Drive and the Windows Registry
  
• How Do I Modify the Security Features in Laplink Gold?
  
• How do I Install without a CD?
  
• Changing Windows Video Settings
  
• How to Prevent Background Programs from Starting when Booting Your Computer
  
• General Errors When Starting Laplink Gold
  
• Laplink Remote Control Session Results in a Black Screen
  
• How Do I Discover What Type of Video Display Adapter I Have and Update the Drivers?
  
• How to Configure a Video Card to use a Standard VGA Driver
  
• Troubleshooting TCP/IP Network and Internet Connections in Laplink
  
• Error Message: "The TCP/IP Network is Currently Unavailable" when Launching Laplink
  
• Configuring the Windows XP Firewall for use with Laplink
  
• Error Message: "Reading Services Failed"
  
• Copying Email Data to a New Computer using Laplink Software
  
• How to Change the Connection Sounds in Laplink
  
• Remote Control Guest Computer Freezes or has an Error
  
• Error: Windows 2000 Server Gives Blue Screen after Installing Laplink
  
• Error Message: "Setup is Unable to Configure Remote Control Components"
  
• Windows NT, 2000 or XP does not Reboot after Installing Laplink
  
• Error Message: "FS_OPERROR Setup will now terminate"
  
• Synchronizing a Single File with a Laplink Xchange Agent
  
• Screen Blanking Test Always Runs when Starting Laplink
  
• SHIFT key Responds Slowly when Laplink is Running
  
• Laplink, Inc. Products Compatibility with Windows XP
  
• Removing Laplink Splash screen
  
• Repairing TCP/IP and Dial-up Networking
  
• Files Not Transfered Due to Option Settings
  
• Changing the Firewall or Router Port used by LapLink Gold 11
  
• Overview for Configuring a Firewall or Router to Allow Laplink Connections
  
• Hiding Laplink Gold from the User
  
• Running Laplink Minimized
  
• Laplink File Transfer Windows Do Not Display All Files or Folders
  
• Deleting Laplink Scheduler Tasks
  
• Error Message: "Unable to create the directory C:\\" when installing Laplink
  
• Error message: "IKERNEL.EXE Could Not be Launched"
  
• How to Undo a File Transfer or Recover Missing Data
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "An internal application error has occurred. Please contact Laplink's Technical Support and report the following error key -37. Setup will now terminate."
  
• Error Message: "An internal application error has occurred. Please contact Laplink's Technical Support and report the following error key -105. Setup will now terminate."
  
• Error Message: "Unable to Load Device Driver: \SystemRoot\System32\Drivers\TSISTRM.SYS"
  
• Graphic or Painting Problems when Remotely Controlling a Windows XP Host
  
• Configuring the Firewall in Windows XP SP2 for use with Laplink Gold
  
• File Transfer / Synchronization Troubleshooting
  
• Error Message: "The path is too long."
  
• Print Redirection Troubleshooting
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• Troubleshooting connections via Laplink Internet
  
• USB cable troubleshooting for the Gold & Silver Laplink USB cables as well as the "Laplink Easy Transfer Cable" on all supported Laplink products
  
• Error message regarding Autoexec.nt or Config.nt when trying to install Laplink applications.
  
• Error Message: "You cannot initiate a Remote Desktop Connection...TSIGina.dll"
  
• Disable Remote Control in Laplink Gold
  
• Laplink Program (Laplink Gold, PCmover, PCsync, etc.) will not launch. Error: "*Program* has stopped working."
  
• Laplink Gold 12 Error: "Anti-virus Module not found"
  
• Mouse and/or keyboard not working on 64-bit version of Windows after installing Laplink Gold 2008
  
• How to Turn Off Windows Firewall
  
• Daylight Savings Time Changes Causes Conflicts in Xchange Agents and File Transfers
  
• How do I set up a Laplink Internet Account?
  
• How to change Laplink Internet registration information?
  
• Unable to open window for Remote control [name of Host computer here], Network, TCP/IP: Service not found
  

SafeErase

Laplink SafeErase

• Installing Laplink When Purchased With A Computer
  
• Reinstalling Laplink Software that is Bundled with a New Computer Purchase
  
• How do I Install without a CD?
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• How to estimate how long it will take to erase (delete) an entire hard drive or computer
  
• SafeErase: Unable to delete files and folders
  

PC Lock

Laplink PC Lock

• How do I Install without a CD?
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• PC Lock Error Message: PC Lock is already installed on your computer and cannot be installed again
  

Laplink Defrag

Laplink Defrag

• How do I Install without a CD?
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  

PDAsync

Laplink PDAsync 3, 4

• How to Completely Uninstall Palm Desktop Software from a Computer
  
• How to Completely Remove Laplink Products from the Hard Drive and the Windows Registry
  
• How do I Install without a CD?
  
• Laplink, Inc. Products Compatibility with Windows XP
  
• Error message: "MAPI login failed" when Synchronizing with PDAsync
  
• Error Message: "Unknown Error" when Synchronizing with PDAsync
  
• Error Message: "Communication Error!" when Synchronizing with Casio OS mobile device using PDAsync
  
• Starting PDAsync launches Internet Connection Dialer
  
• Mail Attachments Inaccessible if Stored on WinCE or Power PC Compact Flash Card
  
• PDAsync and Windows CE Compatibility
  
• Error Message: "Batch Write Error" when Synchronizing Tasks to a Pocket PC or Windows CE device using PDAsync
  
• Changing Email Filtering Options for PDAsync
  
• PIM Entries are Deleted when a PDAsync is Cancelled
  
• Using PDAsync with More than Two PIMs
  
• Error Message: "Unable to open the following database: Title: Server: Filename: Please verify the database selection."
  
• Synchronizing Public ACT!™ Databases with PDAsync
  
• Error Message: "Register POOM failed"
  
• Synchronizing Outlook with PDAsync and the Kyocera Smartphone
  
• Syncing ACT To Do Lists with Task Lists on Mobile Devices
  
• How to Undo a File Transfer or Recover Missing Data
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• Error message regarding Autoexec.nt or Config.nt when trying to install Laplink applications.
  

FileMover

FileMover 1.x, 5.x

• USB Connection Troubleshooting in FileMover
  
• Network Connection Troubleshooting in FileMover
  
• Copying Email Data to a New Computer using Laplink Software
  
• Overview for Configuring a Firewall or Router to Allow Laplink Connections
  
• Serial Numbers for Laplink Software, Inc. Products
  
• How do I Get Help Downloading Laplink Products?
  
• Error Message: "No Files to Extract" when Installing a Laplink Software, Inc. Product from a Download File
  
• Error Message: "Cannot delete …. Error while deleting key."
  
• USB cable troubleshooting for the Gold & Silver Laplink USB cables as well as the "Laplink Easy Transfer Cable" on all supported Laplink products
  
• Error message regarding Autoexec.nt or Config.nt when trying to install Laplink applications.
  

Laplink V for DOS

Laplink V for DOS

• Serial Numbers for Laplink Software, Inc. Products
  
• Error Message: "KB Required Value Too Large" when Launching Laplink V/DOS
  
• Error Message: "Modem Initialization String Failed" when Launching Laplink V/DOS or Dialing the Modem
  
• Computer Freezes when Running Laplink V/DOS
  
• Configuring Security Settings in Laplink V/DOS
  
• Finding Files after Transfer Finishes when using Laplink V/DOS
  
• Clone, Synchronize, and Refresh Directory Commands in Laplink V/DOS
  
• Connecting DOS Computers to Windows Computers with Laplink V/DOS
  
• Installing Laplink V/DOS using Remote Install
  
• Laplink V/DOS Shows Unrecognizable Characters or the Monitor Continually Scrolls
  
• How to Install and Use Laplink V/DOS to Rescue Data from a Computer
  
• Error Message: "There is no WIN.COM File on Your Computer" when Installing Laplink V/DOS
  
• Error Message: "The system can not open COM x port requested by the application. Close or Ignore" when Running Laplink V/DOS in Windows
  
• Error Message: "Cannot delete …. Error while deleting key."
  

Cables

Cables

• How to Identify Ports on a Computer using Device Manager
  
• USB Connection Troubleshooting in FileMover
  
• Which Cable do I Have?
  
• How to manually remove Laplink USB and Easy Transfer Cable driver information from the computer
  

Laplink Sync

Laplink Sync

Other

Other

• How Do I Boot Into Safe Mode?
  
• How Do I Backup and Restore the Windows Registry?
  
• Using the PING Command to Test Network Connections
  
• How to Determine the IP Address on a Computer
  
• Changing Windows Video Settings
  
• How to Prevent Background Programs from Starting when Booting Your Computer
  
• How to Boot Windows in VGA mode
  
• How to Restore Default Windows Files
  
• How to Open Windows Device Manager
  
• How to Create a Windows Restore Point
  
• How to Open Network Neighborhood Properties or My Network Places or Network Properties
  
• Where is Documents and Settings, My Documents, My Downloads, My Music, My Pictures, and My Videos?