Laplink Program (Laplink Gold, PCmover, PCsync, etc.) will not launch. Error: "*Program* has stopped working."

Author Scott M on February 28, 2012 | Print | Bookmark
Last updated on August 14, 2015

Document relates to: PCsync (5.x and up), PCMover (All versions), Laplink Gold (All versions), Laplink Sync (All versions)


SUMMARY

On Windows XP or newer, you receive the following error message when attempting to launch PCmover or a similar error message when attempting to launch Laplink Sync, PCsync 5 or Laplink Gold:

 


CAUSE

This error message is generated when Data Execution Prevention (DEP) is enabled and is preventing the Laplink application from launching.


SOLUTION

You can either disable DEP or configure it to allow the Laplink Application to work by following these steps:

  1. Right-click on the My Computer icon and select Properties.

  2. In Windows Vista newer, click on the Advanced System Settings link.

  3. Click on the Advanced tab.

  4. Click on the Settings button in the Performance section.

  5. Click on the Data Execution Prevention tab.

  6. Select one of these options:
    • To disable DEP:
      1. Click on the Turn on DEP for essential Windows programs and services only.

      2. Click Ok.

      3. Reboot the computer.

      4. Launch you Laplink application again.


    • To add the Laplink application to the list of allowed programs:
      1. Click on the Add button.

      2. Use the browse button and select the appropriate file:
        Laplink GoldOn a 32bit system: C:\Program Files\Laplink\Laplink Gold\Laplink.exe
        Laplink GoldOn a 64bit system: C:\Program Files (x86)\Laplink\Laplink Gold\Laplink.exe
        PCsyncOn a 32bit system: C:\Program Files\Laplink\PCsync\PCsync.exe
        PCsyncOn a 64bit system: C:\Program Files (x86)\Laplink\PCsync\PCsync.exe
        PCmoverOn a 32bit system: C:\Program Files\Laplink\PCmover\PCmover.exe
        PCmoverOn a 64bit system: C:\Program Files (x86)\Laplink\PCmover\PCmover.exe
        Laplink SyncOn a 32bit system: C:\Program Files\Laplink\Laplink Sync\LaplinkSyncWPF.exe
        Laplink SyncOn a 64bit system: C:\Program Files (x86)\Laplink\Laplink Sync\LaplinkSyncWPF.exe

      3. Click Ok until the windows are closed.

      4. Launch your Laplink application again.



This Article can be found by searching for:

Keywords: PCMover, Error Messages: Launch

Platforms: Windows XP, Vista, Windows 7, Windows 8, Windows 8.1, Windows 10

Article#: 1067

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Category: PCmover, Laplink Gold, PCsync, Switch & Sync

Last updated on August 14, 2015 with 7717 views


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