Error Message: "An internal application error has occurred. Please contact Laplink's Technical Support and report the following error key -37. Setup will now terminate."

Document relates to: Laplink Gold (All versions)


I install Laplink and receive this error message when the setup tries to copy files to the hard drive. What can I do?


Windows files updated by the Laplink Setup may be set for Read-only.


  1. Use Search to locate these files: COMCTL32.DLL, MFC42.DLL, MSVCIRT.DLL, MSVCRT.DLL, MSVCP60.DLL.

  2. Confirm that only 1 copy of each file exists in \Windows\System32 folder.
  3. NOTE: Rename any other copies you find on the hard drive.

  4. Right-click each file and click Properties.

  5. Confirm that the Read-only Attribute box is not checked.

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Keywords: Error Messages: Install

Platforms: Win95, Win98/SE, WinNT, WinMe, Win2K, WinXP, WinVista, Win7

Article#: 678

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