Install error regarding installation of Microsoft Visual C++

Document relates to: PCMover



Install error: The files for installation requirement Microsoft Visual C++ 2005(2008)(2010)(2012) Redistributable – x86(x64) could not be found. The installation will now stop. This is probably due to a failed, or canceled download. 


System error: program can’t start because MSVCR110.dll is missing from your computer



Something is preventing the Microsoft Visual C++ installation from starting or the Microsoft Visual C++ redistributable is corrupted.



For computers that have not been updated, an update is available to the Windows InstallShield. This should resolve the problem for those computer. You can get this update from the following Microsoft web page:

If your computer is running Windows XP Service Pack 3, Windows Vista Service Pack 2, Windows 7, or Windows 8 then the above update is already installed. You will need to manually install the Microsoft Visual C++ files from the following links:

For computers running a 32-bit version of Windows:

For computers running a 64-bit version of Windows:


If you are still having the same error message after installing the MS Visual C++ Redistributable, the latter might be corrupted and you would need to do a repair on this version of the redistributable.

  1. Open Control Panel

  2. Select Uninstall a program

  3. Select the Microsoft Visual C++ Redistributable mentioned in the error message. (e.g. Microsoft Visual C++ 2012 Redistributable (x86) – 11.0.61030)

  4. Hit Change to open the installer

  5. Hit Repair in the installer window

  6. Repeat steps 3-5 for the x64 version (if you have a 64bit system)


This Article can be found by searching for:

Keywords: Install: Errors, PCMover, Error Messages: Install

Platforms: Windows XP, Vista, Windows 7, Windows 8, Windows 8.1, Windows 10

Article#: 1073


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