PIM Entries are Deleted when a PDAsync is Cancelled

Author Laplink Software on February 14, 2012 | Print | Bookmark
Last updated on April 6, 2012

Document relates to: PDAsync


After I started a synchronization, I realized that I had made an error and cancelled the synchronization. Now some of the entries are missing from the PIMs (either the mobile device or from the desktop PIM). What happened? Can I get made data back?


There are many tasks that occur when synchronization is executed. One of these tasks is deleting some of the entries. This is most commonly done when a full synchronization is performed and you indicate you'd like to "replace" a set of records rather than "combine" both sets of records. If you cancel before it has finished, the synchronization is in an intermediate synchronization state. This intermediate state could be a point after the deletion has occurred, but before the data is replaced. Unfortunately, the data is not recoverable.


It is recommended that you DO NOT cancel a synchronization.

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Keywords: Error Messages: Mobile Device Synchronizing

Platforms: Win95, Win98/SE, WinNT, WinME, Win2K, WinXP, WinVista, Win7

Article#: 616

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Category: PDAsync

Last updated on April 6, 2012 with 4027 views

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