Error Message: "Communication Error!" when Synchronizing with Casio OS mobile device using PDAsync

Author Laplink Software on February 13, 2012 | Print | Bookmark
Last updated on April 6, 2012

Document relates to: PDAsync


When I try to synchronize my Casio mobile device, it stopped with this error. What's wrong?


There are two possible causes:

  1. Your Casio detection is disabled in the Casio Agent, running in your System Tray.

  2. The Casio Agent is configured incorrectly for the COM port.


To enable Casio detection:

  1. Right-click the Casio Agent in the Windows System Tray. 

  2. Click Enable Casio Detection.

  3. Retry the synchronization.

To check the COM port settings:

  1. Right-click the Casio Agent in the Windows System Tray. 

  2. Click Settings.

  3. On the Communications tab, select the COM port used by the Casio cradle.

  4. Click OK.

If the correct COM port is already selected, but the error continues:

  • Try lowering the baud rate in the Settings.

  • Connect the Casio mobile device to AC power.

  • Disable any other program that might use the same COM port.

  • Try another COM port. Remember to move both the cradle and change the Settings.

This Article can be found by searching for:

Keywords: Error Messages: Mobile Device Synchronizing

Platforms: Win95, Win98/SE, WinNT, WinMe, Win2K, WinXP, WinVista, Win7

Article#: 533

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Category: PDAsync

Last updated on April 6, 2012 with 5098 views

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