Error Message: "Reading Services Failed"

Author Laplink Software on February 1, 2012 | Print | Bookmark
Last updated on April 6, 2012

Document relates to: LapLink Gold (All versions)


I'm trying to connect two computers running Laplink, but when I attempt the connection, it seems to hang. Several seconds later I see a message that includes: "Reading Services Failed". How can I successfully get connected?


This error message has different causes depending on the nature of your connection. For Internet, network, and USB network connections, it indicates a networking problem between the two computers which prevents Laplink from establishing communication. Firewall software or a hardware firewall/router appliance on the host end of the connection is a frequent cause of this error.


For all other connection types: 

  1. Ensure that the host computer is currently running Laplink and is currently attached and connected to the media (Internet/Network/USB Network cable). Laplink must be waiting for a connection on the host end.
  2. For connections involving firewall software and/or hardware router appliances, disable such protection or configure it for use with Laplink. See Technical Document 633: Overview for Configuring a Firewall or Router to Allow LapLink Connections for more information. If you have firewall software and you aren't sure how to disable it, see Technical Document 252: How to Prevent Background Programs from Starting when Booting Your Computer for more information.
  3. If you are supplying an IP address of the host manually, ensure that it has not changed on the host since it was last recorded. See Technical Document 204: How to Determine the IP Address on a Computer.  

This Article can be found by searching for:

Keywords: Security: Firewall, Security: Internet, Cable: USB, Connections: Cable, Connections: Internet, Connections: Network, Network: Router, Network: TCP/IP, Internet: Firewalls, Internet: Router, Internet: DSL, Internet: ILS, Internet: NAT, Configuration: Network, Cable: USB Network, Error Messages: Connections

Platforms: Win95, Win98/SE, WinNT, WinME, Win2K, WinXP, WinVista, Win7

Article#: 147

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Category: Laplink Gold

Last updated on April 6, 2012 with 4567 views

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