How Do I Discover What Type of Video Display Adapter I Have and Update the Drivers?

Author Laplink Software on January 30, 2012 | Print | Bookmark
Last updated on April 6, 2012

Document relates to: Laplink Gold (All Versions), Laplink Everywhere


In order for LapLink to work properly on Windows 2000 or Windows XP computer, video adapters should use WHQL(Windows Hardware Quality Labs)-certified drivers. These digitally signed drivers are certified to be compatible with Windows. You can often find the latest version of these drivers on your video card manufacturer’s website. 

Additionally, for all operating systems including Windows 95/98/ME, it is recommended to use the very latest video adapter driver available, even if the existing one is digitally signed. New computers don’t necessarily ship with the latest driver available. For an example of such a situation where the original driver was outdated, see figure 1 below.


To update your video drivers, you first need to know what type of video adapter you have. To find this information:

For computers running Windows 2000 and Windows XP
Windows 2000 and XP will tell you if the driver is WHQL-certified (digitally signed by Microsoft).

  1. Right-click a blank spot of the Windows desktop, and click Properties.

  2. Click the Settings tab and then the Advanced button.

  3. Click the Adapter tab.

  4. Click the Properties button and then the Driver tab.

  5. Look at Digital Signer. If it reads Microsoft Windows Hardware Compatibility or similar, the driver is WHQL-certified. Note: If the driver is not digitally Signed my Microsoft, it is highly recommended that you obtain the proper driver.

For computers running Windows 98 and Windows Millennium

  1. From the Windows Start menu, select Settings, then Control Panel.

  2. Double-click Display.

  3. Click the Settings tab.

  4. Click the Advanced button. The adapter will be listed on the Adapter tab.

For computers running Windows 95 and Windows NT

  1. From the Windows Start menu, select Settings, then Control Panel.

  2. Double-click Display.

  3. Click the Settings tab.

  4. Click Change Display Type. Look in the Adapter Type section.

To update your driver

Visit your PC manufacturer or display adapter manufacturer’s website, then search by your operating system and/or by the adapter type. Download the appropriate driver to your machine, noting the location on your hard drive where you have stored it. In most cases, this is a self-extracting EXE file that can be run from the location to which you downloaded the driver. 

IMPORTANT: Always look for ‘Read Me’ or installation instructions before installing a video driver. Some manufacturers recommend that the existing video driver be uninstalled before updating to a new driver.

Here is an example of a common video adapter, the Intel 82810, before and after updating the driver to the latest for Windows 2000 from the video chipset manufacturer’s website directly: (Figure 1)
Updated drivers

This Article can be found by searching for:

Keywords: Remote Control: Video errors, Remote Control: Error messages, Video Errors: Black screen, Video Errors: Blank screen, Error Messages: Remote control, How To: Windows

Platforms: Win95, Win98/SE, WinNT, WinMe, Win2K, WinXP

Article#: 114

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Category: Laplink Gold, Laplink Everywhere

Last updated on April 6, 2012 with 6675 views

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