Error message regarding Autoexec.nt or Config.nt when trying to install Laplink applications.


Document relates to: PDAsync, FileMover, LapLink Everywhere, PCMover, Laplink Gold


SUMMARY

When trying to install one of our Laplink products, you get a error message like one of the following:
16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.


CAUSE

This issue may occur if one or more of the following files are missing or damaged:
• Config.nt
• Autoexec.nt
• Command.com


SOLUTION

See the following Microsoft Knowledge Base article for more information on resolving this problem:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767


This Article can be found by searching for:

Keywords: Install: Errors, Error Messages: Install

Platforms: WinNT, Win2K, WinXP

Article#: 1059


You can view this article online at:
http://kb.laplink.com/index.php/article/1059