Error Message: "Communication Error!" when Synchronizing with Casio OS mobile device using PDAsync

Last updated on April 6, 2012

Document relates to: PDAsync

SUMMARY

When I try to synchronize my Casio mobile device, it stopped with this error. What's wrong?

CAUSE

There are two possible causes:

1. Your Casio detection is disabled in the Casio Agent, running in your System Tray.


2. The Casio Agent is configured incorrectly for the COM port.

SOLUTION

To enable Casio detection:

1. Right-click the Casio Agent in the Windows System Tray. 
   


2. Click Enable Casio Detection.


3. Retry the synchronization.

To check the COM port settings:

1. Right-click the Casio Agent in the Windows System Tray. 
   


2. Click Settings.


3. On the Communications tab, select the COM port used by the Casio cradle.


4. Click OK.

If the correct COM port is already selected, but the error continues:

• Try lowering the baud rate in the Settings.


• Connect the Casio mobile device to AC power.


• Disable any other program that might use the same COM port.


• Try another COM port. Remember to move both the cradle and change the Settings.

This Article can be found by searching for:

Keywords: Error Messages: Mobile Device Synchronizing

Platforms: Win95, Win98/SE, WinNT, WinMe, Win2K, WinXP, WinVista, Win7

Article#: 533