Error Message: "You cannot initiate a Remote Desktop Connection...TSIGina.dll"

Author Scott M on February 27, 2012 | Print | Bookmark
Last updated on April 6, 2012

Document relates to: Laplink Gold

 

SUMMARY

When attempting to establish a Remote Desktop connection, you receive the following error message:

"User Interface Failure: You cannot initiate a Remote Desktop Connection because the Windows logon software on the remote computer has been replaced by incompatible software TSIGina.dll. To correct this problem, please have the administrator of the remote computer contact the program vendor for a version that is compatible with Windows."

 

CAUSE

Another application has replaced Gina.dll with a version that is incompatible with the Remote Desktop Protocol (RDP).

 

SOLUTION

This is a problem with Remote Desktop Protocol (RDP). See the following Microsoft Knowledge Base article in order to resolve this issue:
http://support.microsoft.com/?kbid=300470

 

This Article can be found by searching for:

Keywords: Remote Control: Error messages, Error Messages: Remote control

Platforms: WinXP

Article#: 1060

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Category: Laplink Gold

Last updated on April 6, 2012 with 4107 views


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